Panic Blog

Thanks for working so hard guys!
Ivan

no problem guys.

I’ve been having a great time with Coda 2 so far and not had any major issue, which is awesome. Hope the approval process speeds up and thanks for all that you do :D

I would have preferred to purchase coda 2 directly from panic, but panic activated the Mac App Store version first and all links to purchase Coda only pointed to the MAS for quite some time. I was worried about waiting to see if Panic put it on their store within 24 hours due to maybe forgetting and missing the generous although extremely short one day sale. So I’m “stuck” with the MAS version.

Thanks for the update and gentle reminder that our polite squeaks could possibly help Apple improve.

Frustrating? Yes. However, when I knowingly bought the App Store version for iCloud support I also knew this is what I would have to deal with.

Thanks for detailing the journey. Great things are worth the wait, love Diet Coda. Awesome job!

Thanks for the direct, tactful update. No problem and appreciated.

I absolutely regret getting it through the Mac App Store. If there was a way I could somehow cancel that purchase and get a non-MAS version…

In the end, it all balances out. It’s a bad week for submissions due to WWDC, and that’s the way it is. I’m comfortable waiting, and enjoying Coda 2 in the meantime!

If I could turn back time I’d of bought it directly from Panic and gone without iCloud! I love the update and it’s working perfectly for me but I just wish I’d of bought it direct!

TY for keeping us informed.

I just went ahead and purchased another copy directly from you. I wasn’t actually using the iCloud sync, so I turned it off in preferences, deleted the MAS version and installed the direct purchase version and all of my sites and settings were still intact.

Thanks for the updates, Panic! I think Apple should allow certain trusted developers (you certainly qualify) to either bypass or speed through the review process. Something as “simple” as an x.x.1 update should be much quicker than an original submission.

Thanks – it really helps to have an informative update like this. I am waiting for a specific fix that comes in 2.0.1, but as others have mentioned, I knew this kind of thing would be an issue when I decided to purchase from the MAS, but should have bought direct, not so much because of the delay but so that you guys would have received more $$ from my purchase. Thanks for the great job that you do. I’m waiting, but I’ll be happy when 2.0.1 shows up in my update queue!

-= GCC =-

I can imagine Apple’s response to user feedback right now: “If Panic sold their apps exclusively through the App Store (and always paid us 30%) there wouldn’t be a version disparity problem at all.”

Keep fighting the good fight, and I’ll keep giving you money directly (and enjoying my up-to-date software).

I second everything Eric said above. Thanks for the update. And thanks fr making such amazing software!!

Yeah, this was my concern when I was confronted with the choice between the app store version and the direct buy – I would have absolutely gone with the direct buy version, but the iCloud functionality was also a big draw. Thanks a lot for the update though, it is greatly appreciated.

And, is there a chance you could convert a MAS licence to a web version, by asking users to send their receipt file? I’m selling an app on the App Store, and this is what I do now for people who bought my app on the MAS but wants faster updates…

I originally purchased the MAS version on launch day. I really needed the update, so I ended up buying another license (non-MAS). It is something I use everyday so I don’t mind supporting you guys. Very nice work on Coda 2!

So I heard 2.0.2 will be out soon. ;)

Only bought from App Store b/c had an iTunes gift card, otherwise would have bought directly from here.

You are doing an amazing job guys, keep on! We can wait a few days!

Hello team, thanks for that. Coda 2.0 crash every day, I have to work with Coda 1, during the wait time for App Store validation.
Coda 2 is my first App Store buy in my life, and my last !
My dream is to get a refund from Apple, and re-buy Coda 2 directly from Panic, and I’ll never buy another software on the Mac App Store.
Good luck

I just emailed apple and got a refund on the App store version. The person issuing the refund was aware of the delay (which puzzled them) and immediately issued my refund. I then turned around and just purchased directly from Panic.. Thank goodness I’m no longer tied to the App store for this!

I bought the MAS version, and now I regret it for 2 reasons. One being the update speed, of course. The second one is that you guys only got 70% of the money I paid, for something that is an awesome piece of software. I’m a fairly new Coda user, in fact, I never used Coda 1, so I had no idea what to expect. And I went with the MAS version because it’s convenient to have all the software I bought in one place, without having to track all the licenses and whatnot I have on my e-mail account(s). That was a big mistake, apparently. It’s rather frustrating to watch people running 2.0.1 while having to wait for Apple to approve the MAS version. Don’t get me wrong, this isn’t your fault, and I don’t blame Panic at all for it.

I only blame myself for buying the MAS version, and if I could change it, move over to the web version, I would. I understand if something like that is not possible, so no hard feelings either way.

Thanks for the update, though!

Thank you for the update. Below is my “feedback” to Apple. I urge others to do the same:

“I recently purchased Coda 2 from the App Store. This is a new version of a popular product and was bound to have some bugs in the release. That proved true. The program regularly crashes on OSX 10.6.8. Panic (the software company that created Coda) promptly issued a new version, Coda 2.01. TEN DAYS LATER, however, the App Store has STILL not released the update. I severely regret my choice to buy this product from the App Store, especially since I could have purchased directly from Panic on their website.

I will never buy software from the App Store, given the option to do otherwise. Never. And I will advise all others to do the same.

Apple has really missed the mark on service when it comes to this and should be ashamed. There is no value added in a draconian and slow system of approvals. Please give serious consideration to making your approval process much more expedient as you it seems inevitable that such delays will hack away at your customers loyalty to your products.”

Is there another way to offer cloud-based sync besides through iCloud?
If there was an alternative to iCloud that could be implemented on the non-MAS version, that would be awesome!

I second that. Add an alternative sync option like dropbox/scp/whatever and I’ll happily purchase again.
This time from the right place. :)

2.0.2 son !!

We’re all developers here so I think we can understand and appreciate the difficult position Panic is in while at the hands of Apple’s review process. I opted for the App Store version because I want a more central place for all my software purchases; I don’t regret that decision but sometimes these are the challenges we face as a result of it.

+1 for Dropbox over iCloud support.

I bought the Coda2 MAS version the first day it went out, however I’m still using Coda1 since then, because of the constant crashes of the new version under 10.6.8.

I’ve been patiently waiting for Apple to review the update, but I can’t afford waiting more than 10 days for a critical update.

I just asked them for a refund. Lesson learned.

If there is a way I can convert my MAS version to the direct version, then I would convert back. Regret it now.

Have you guys thought about potentially offering iCloud support to those who buy from your site using something similar to Smile Software’s solution? http://itunes.apple.com/ca/app/pdfpen-cloud-access/id494133864?mt=12

Some other developers, running through the same process, call it best descriped when it takes some time: ‘it’s in customs…’
PS You’re doing a great job out there!

I so regretting I bought through MAS since I really need FSTP so am stuck on Coda 1 demo ATM. If I can get a MAS refund like the above user, can I have Coda 2 direct for 50% off still, Cabel?

If this happens with 2.0.2 (which I’ve heard fixes the bug that stop me connecting to my SFTP/SSH site, I’ll consider buying full price.

Thanks for the update, guys. It’s very much appreciated and I look forward to the update becoming available soon.

looking forward to the update

This is precisely why I bought BOTH versions on release day. At $50 each it was a STEAL… and now I’m protected either way things work. For software you depend on every day, $100 is a teeny tiny drop in the bucket.

That said, I do feel everyone should email Apple about two things:
1: Faster appstore reviews.
2: They need some kind of fast track status.

Quite simply put, some classes of software (like IDE’s, security software, etc) need to be updated in a timely manner. But the same could be said of ANY app with a security flaw. I have to wonder how well this review process will work as the store scales in size, their requirements get even more hairy, and updates come from developers faster and faster. Personally I hadn’t purchased any really serious software through MAS before Coda 2… and I only did that so I could try out the iCloud sync (which I’ve been underwhelmed with so far, but I’m hoping it will improve over time).

Cheers

Me too: Dropbox over iCloud support. It’s much simpler to host my local copy of the site files (not just the logins) on Dropbox.

Dropbox or other such service integration would be wonderful.

Secondly, I trust Panic far more than I trust Apple. So much so that my license is paid to them, not Apple. People need to stop giving Apple a blank check and stand up when they do wrong. They have the time, talent, resources and money to do things as close to right as it gets. When those elements were not present, I would understand stuff like this happening, but that is not the case. Dollar for dollar, person for person, customer for customer, Panic delivers far better service and support than Apple does.

I think the only reason anyone used the App Store was for iCkoud syncing. Just add Dropbox sync functionality in for sites instead of iCloud. That way there will be no need for an App Store version at all.

Thank you so much guy’s. I am truly desperate at this point since I cannot save my work without breaking the file permissions on my host server. Hopefully this update will ease things along for me.

I also requested a refund from the Mac App Store and bought a new license directly from Panic. iCloud sync wasn’t working that well for me anyway. Shame on the App Store. This is not the kind of service one would expect from Apple.

Please, PLEASE!!! Add Dropbox syncing to both the Desktop Coda and Diet Coda! Everything will be amazing at that point!

I love you guys!
Maybe you can make a migrating process like many tricks:

http://manytricks.com/blog/?page_id=2208

This delay is very strange. Applications such as Dropbox, which released version 1.5 with some bugs have been published version 1.5.1 in just two days. Coda 2.0 also contains bugs that leave unusable application takes much longer.

Bought both Coda 2 and Coda Lite as soon as my credit card had balance enough. Been using ’em since, without any trouble. If it however comes to that, I’m glad to know you’d have my back. A bit saddening though that Transmit now collects dust, I really enjoyed my time with it…

After waiting for days and weeks, even trying out different editors (sorry guys) :), I went the same way most of you did. Asked for a refund from the App Store and then purchased it directly. Thankfully the crashes went away and I’m enjoying Coda 2.0.1 now.

Oh P.S., a way to sync via 3rd party services like Dropbox would be v-e-r-y much appreciated.

I’m using Coda with dropbox and there is no single problem with that! I have changed dropbox folder to be in the local server ‘localhost’.

I don’t fault Panic at all in this. I knew what I was getting into with the MAS version. I was very hesitant to buy it in the first place… but figured it I trusted ANYONE to do it right it’d be Panic.

I hoped the MAS version might sync sites with Diet Coda via iCloud… if I could I’d get a refund on the MAS version and switch to the direct from Panic version I would in a heard beat. It’s not a HUGE deal, I’m still very happy with Coda 2, all of my frustration is with MAS.

Just another loyal user longing for alternative sync support, e g Dropbox.
I hope the day I am really forced to buy anything from macappstore never comes.

Man, it’s over 2 weeks later & we’re STILL waiting for Apple. Disappointing. To end on a positive note, I LOVE Coda 2 – thank you!

I hope everyone is following Panic’s request and posting polite feedback to Apple.
For what it’s worth, here is a copy of mine: http://jch.lu/apple-feedback-regarding-mas-coda-201

Can we already have the release notes ?
…that will help me to be patient ! ;-)

Bless you ! :-)

I wrote a small blog post yesterday about my Photo Importer update that was stuck in Apples limbo (http://zenangst.com/blog/27). As soon as I published it Apple approved my update.
I don’t really get Apples queue, my app had been waiting for review since 8th of June, four days less than Panics Coda.

I have emailed you over and over , already 5-6 times about the fact SSH with a private key works with Coda but not with Coda 2. I got one response a month ago , and since then – You’ve been ignoring every single mail i’ve sent. Please reply to me as soon as possible. I bought this product counting on your team and how awesome Coda 1 was, but Coda 2 doesnt seem to be able to even provide this basic featured that was already included in Coda 1.

Thanks,
Shai.

Left feedback as recommended. Suggested Fast-Tracking A-grade developers as well as adding a preference to receive bleeding-edge (pre-MAS-review) updates.

I absolutely regret purchasing it on the App Store. I’m never buying anything from there again.

Thanks for letting us know. I love your product and hate that Apple is holding you back.

Thank you for keeping us in the loop on this. Appreciated.

Like many others, waiting as patiently as possible. . . . Thanks!

Its simply frustrating. 2.0.2 will rollout soon and we can wait again. Since long time i cannot work perfectly. I informed apple also. I bought Coda 2 day 1. Isn’t it possible to rollback order on apple page and get a new registration?

Thanks for letting us know, I most certainly would have bought this application directly from you rather than through the MAS. Patiently waiting…………..

thanks for the update!

How long could an update like this possibly take? It’s been well over two weeks now!

Any updates?

Coda 2.0.1. is available via Mac App Store since some minutes!!!!

Love Coda 2.0. Just bought it today from MAS. Worked great for one hour. Now it locks up at launch—rainbow pinwheels everywhere. :-( Updated my software restarted—etc. New computer. First app purchased through MAS. Love the app guys—anyone else having launch issues? Would love to get back to work. :-)

—Peace

Finally! I’ve been checking everyday. :)

Apple’s going to have to do whatever it takes to expedite reviews, or else people will refuse to buy through the MAS. The 2 1/2 week review for Coda 2.0.1, which constitutes an unacceptable delay, and the prospect that Apple may constrain functionality in the future are big whopping negatives that far outweigh any convenience that the MAS may offer.
Meanwhile, Panic has been great with communications on this issue, and Coda 2 has been great.

I went ahead and sent them feedback! I should have checked the blog post for the update first, though ;). I missed the fact that it has since been updated. That’s what I get for not checking the date in my RSS reader.

Any chance I can convert my apple store version to a web version? Can I pay some sort of conversion price?

I just updated to the latest version in the AppStore from 2.0 to whatever the latest is. Now I open coda 2 and none of my site are there it is empty. What can I do I hand many???

I guess it’s an iCloud thing. I had all my sites, updated to 2.02 then iCloud synced and erased all my sites preferences (ftp, info etc..) I have Coda 1.0 with some of them there. Is there anyway to get this information back?

Coda 2.02 is still crashing a lot in mountain lion on all our machines. Apple makes it pretty impossible to rollback to lion which is pretty maddening :(

Who knows how many people have voted for Dropbox supported, but add me to the list. I currently use Textastic over Diet Coda as it supports Dropbox as is. This is by far the wides supported “cloud” interface (better than iCloud).

Hey guys, can’t find a place to report bugs so I’ll do it here.

When attempting to add a new site and the FTP connection fails, there isn’t a way to go back and edit the credentials cause the fields are disabled. It forces deletion of the site and recreation. When a connection is successful and connected to the server, it won’t allow you to edit the credentials, which is correct. You have to disconnect before editing, great. But when the connection fails, that disconnect button is no longer visible. Most annoying thing ever.

Would be cool to see a ‘Test Connection’ button before saving and continuing.

Matthew, if you select your site, and then go to File > Sites > Close Site, it will allow you to edit the information.

Please add support for Dropbox to Coda!

Suggesttion:

Please include a hint that 2.0 is out when 1.7.5 do a check for newer version (even when the update costs money). Considerung your normal release cycles one might not be expecting 2.0 for a extended period of time…