Archive for 2011

Panic on the Mac App Store

Thursday, January 6th, 2011

It’s been an adventuresome road, but we’re quite excited to announce that a few of your favorite Panic apps are on the brand-new Mac App Store… right now.

It’s true. Coda, Transmit, and Unison are all waiting for you, one click away.

Why? There are a few great reasons for us to embrace this new way to buy. First, through years of tech support, we know that installing and updating apps is a massive point of confusion for a surprising amount of users, and the Mac App Store is a tremendous step in making that process more like a pillow of cake and less like a bag of hurt. Second, there’s no question this will become the way new Mac users will find Mac software, particularly when Lion ships, and we’d be insane not to be in the results when someone searches for “FTP” or “HTML”. Third, we think people will really, really take to the idea of one account for all your purchases and never losing a serial number again — on that new MacBook Air, just re-downloading apps with a click, entering your Apple ID, and getting straight to work, is a huge thing. (“I like your app, but I only buy apps through the App Store” is something I can already hear myself saying… and it’s day one!)

There are still some unanswered questions about the Mac App Store, of course. There’s no way to provide upgrade pricing for future major releases — everyone pays full price — which probably won’t go over well. There are also concerns about price, of course, even though our prices haven’t changed a bit. (These apps are complex, man! This ain’t no iOS!) It’s also rough that developers don’t get a record of who buys our software, making support and marketing much, much more challenging. And until we see how it all shakes out, we’ll also be maintaining and improving our own ordering system, treating all customers equally, so that’s two things to maintain instead of one. But we think it’s an “experiment” well worth taking.

If you’ve been waiting to buy a Panic app, or if you want your Panic apps tied to your Apple ID for easy installation, or if you’d love a single source for auto-updating all your stuff, or, heck, if you just want to test the Mac App Store, now’s the time.

Just click here for Coda, Transmit, or Unison.

No matter how you buy our software, we’ll be here to provide the same fantastic tech support, timely automatic updates, and innovative ideas, to all customers, everywhere.

Here’s to 2011!

PS:  If you’re a current customer, there’s no way to convert a previous purchase into a Mac App Store purchase — that requires a re-buy. But remember, what you have now will continue to work just fine.

UPDATE: The Mac App Store may show software bought from us previously as “Installed”, even though they’re two different licenses. You will not get Mac App Store auto-updates unless you purchase from the Mac App Store. To re-enable the “Purchase” button in the Mac App Store, just drag the app to the trash and empty your trash. Your preferences/sites will not be affected.

TO CLARIFY: Panic will continue to auto-update and support existing customers, as well as new Mac App Store customers. You don’t have to get the Mac App Store build to keep getting updates and support!

DEVELOPER UPDATE: seems it’s all about the bundle ID bundle ID and version number. These are the same for our Mac App Store build and our direct download build. So the Mac App Store thinks the app is installed, even if it’s a trial downloaded from our website. In some ways, actually, this is good for the customer — it prevents accidental or mistaken unnecessary re-purchases! But, it means you have to drag to trash if you want to purchase from the MAS. (I think Apple should use the bundle ID in conjunction with Apple ID purchase history to decide if the button should say “Buy” or not. And maybe if the Bundle ID matches but no purchase in their history, there’s a “Are you sure you need this?” dialog for safety.)

Cocoa Engineer

Monday, January 3rd, 2011

2011 will be a great year, and we just might need your help to make it all happen. Panic Inc has a very special opportunity for a very special person (or two) to join our amazing development team.

We’re looking for an experienced Mac OS X / iOS Cocoa engineer.

The ideal candidate will:

  • Care about both form and function
  • Debug, refine, and extend our existing apps
  • Contribute code and passion to new apps
  • Look for opportunities to improve our development process
  • Play well with our existing engineering team
  • Be excited and mostly eyeroll-free when tackling new challenges and ideas
  • Love doing what you do, daily

In addition to base salary, Panic offers:

  • Bi-annual profit sharing bonuses
  • Annual retirement plan contributions
  • Full medical/vision/dental insurance
  • Flexible vacation policy
  • Reasonable, life-compatible hours
  • A very nice work environment, we think

But take note: this position is in Portland, OR.

(While we may consider telecommuters in the future, right now we really love having everybody under one roof.)

Sound interesting? E-mail your resume to us, and attach or link us to a sample app — any sample app you played a part in. If we’d like to talk further, we will send you additional details.

While we can’t write back to everyone, we thank you in advance for your interest!

(Also: forward this to anyone you might know!)