Panic Blog

As we head into 2014, a new opportunity to join the Panic team has arisen. Love Panic’s apps? Love problem solving? Love typing? And love making people feel good by helping?

We’ve been looking for you.

We are seeking front-line technical support agents to promptly answer emailed or tweeted inquiries about our entire product line.

Ideally, you’ve got:

• Excellent problem-solving, and ability to “read between the lines” of customer emails
• Substantial Mac OS X, iOS, and internet experience
• Familiarity with FTP, SFTP, WebDAV and troubleshooting of computer networks
• A professional, courteous, and personable email disposition
• A pleasant personality, patience, and sense of humor

Bonus Points for:

• Engineering / computer science experience
• Familiarity with the Panic product line
• Ability to enter zen-like state of high-speed e-mail answering

You must live in Portland, Oregon or be willing to relocate to Portland. It’s honestly a very nice place.

In addition to base salary, Panic offers:

• Bi-annual profit-sharing bonuses
• Annual retirement plan contributions
• Full medical/vision/dental insurance
• Flexible vacation policy
• Reasonable, life-compatible hours
• A very nice work environment, we think

Sound good? E-mail your resume to us and if we’re interested, we will send you additional details and possibly schedule an interview. UPDATE 2/2014: This position has been filled. Thanks!

While we won’t be able to write back to everyone, we really thank you for your interest!

Panic Inc has a very special opportunity for nice, creative, super-talented engineers to join our amazing, award-winning-even development team.

Are you our experienced OS X / iOS engineer?

Our ideal candidate will:

• Care deeply about both form and function
• Debug, refine, and extend our existing apps
• Contribute code and passion to new apps
• Look for opportunities to improve our process
• Play well with our existing team
• Be excited and mostly eyeroll-free when tackling new challenges
• Feel a strong sense of self-motivation
• Love making things for people

We also prefer candidates who have shipped an app — no matter how small the app, or how small your part.

In addition to base salary, Panic offers:

• Bi-annual profit sharing bonuses
• Annual retirement plan contributions
• Full medical/vision/dental insurance
• Flexible vacation policy
• Reasonable, life-compatible hours
• A very nice work environment we think

Take note: this position is in Portland, OR. (We’ll pay for your move if you need to.)

Sound interesting? E-mail your resume to us (Update 8/5: thanks for your interest! We’ve reached our candidate limit!) and attach or link us to an app you’ve created or worked on. (Make sure to tell us what you did in that app, no matter how small.)

Also let us know if you’re more experienced with iOS or OS X development.

If we’d like to talk further, we will follow-up with additional details!

While we can’t write back to everyone, we thank you in advance for your interest.

Hello! Panic, Inc., a software developer for Mac, iPhone, and iPad is seeking an Office Manager at our 15-employee headquarters in Portland, OR. A rare, non-technical Panic job!

Candidate must already live in the Portland area, and be able to start immediately. Our office is located downtown, across from Powell’s Books. This is a full-time position.

Typical job duties include:

• Being on-site weekdays from 9 AM – 6 PM to answer / screen phone calls, take messages, and receive deliveries and visitors
  
• Answering general support emails, helping users get up and running, and forwarding technical questions when necessary
• Handling voicemails and, somehow, faxes
• Writing checks and paying bills immediately
• Coordinating occasional social and corporate events such as company dinners, talks, conferences
• Recording company meetings
• @answering non-technical queries via Twitter
• Responding to credit card disputes and refunds
• Following up with purchase orders for payment (accounts receivable)
• Providing price quotes for companies interested in volume purchases
• Maintaining office calendar (who’s in/out, any upcoming special events, birthdays)
• Scanning receipts and verifying purchase data
• Keeping the dishwasher sane
• Welcoming guests & making travel reservations
• Unexpected Cabel Tasks and miscellaneous errands

Technical knowledge beyond email and word processing is a definite plus, as is a sense of humor and easy-going attitude. We’d love someone who has a fondness for our products and technology in general. But being organized and reliable is critical.

In addition to base salary, Panic offers:

• Medical, dental, and vision coverage after 90 days
• Bi-annual profit-sharing bonuses
• SEP IRA retirement plan contributions after first year
• Flexible vacation policy
• Reasonable, life-compatible hours
• Convenient central Downtown location
• Free TriMet passes and bike storage
• A very beautiful and inspiring office, we think

Candidates of every race, gender, nationality, age, and orientation are encouraged to apply.

Sound good? E-mail your resume to us, (UPDATE: This position has been filled. Thanks!) and tell us about yourself. If we’re interested, we will send you additional details and possibly schedule an interview. While we won’t be able to write back to everyone, we really thank you for your interest!

Love Panic software? Love helping people? Love problem solving? Secretly or not-so-secretly enjoy breaking things?

Holy cats, do we need your help!

We are looking for a front-line technical support agent to promptly answer emailed inquiries about our entire product line.

Ideally, you’ve got:

• Excellent problem-solving, and ability to “read between the lines” of customer emails
• Substantial Mac OS X, iOS, and internet experience
• Familiarity with FTP, SFTP, WebDAV and troubleshooting of computer networks
• A professional, courteous, and personable email disposition
• A pleasant, easy-going personality and sense of humor

Bonus Points for:

• Engineering / computer science experience
• Familiarity with the Panic product line
• Ability to enter zen-like state of high-speed e-mail answering

You must live in Portland or be willing to relocate to Portland. It’s honestly a very nice place.

In addition to base salary, Panic offers:

• Bi-annual profit-sharing bonuses
• Annual retirement plan contributions
• Full medical/vision/dental insurance
• Flexible vacation policy
• Reasonable, life-compatible hours
• A very nice work environment, we think

Sound good? E-mail your resume to us. If we’re interested, we will send you additional details and possibly schedule an interview. While we won’t be able to write back to everyone, we really thank you for your interest!

2011 will be a great year, and we just might need your help to make it all happen. Panic Inc has a very special opportunity for a very special person (or two) to join our amazing development team.

We’re looking for an experienced Mac OS X / iOS Cocoa engineer.

The ideal candidate will:

• Care about both form and function
• Debug, refine, and extend our existing apps
• Contribute code and passion to new apps
• Look for opportunities to improve our development process
• Play well with our existing engineering team
• Be excited and mostly eyeroll-free when tackling new challenges and ideas
• Love doing what you do, daily

In addition to base salary, Panic offers:

• Bi-annual profit sharing bonuses
• Annual retirement plan contributions
• Full medical/vision/dental insurance
• Flexible vacation policy
• Reasonable, life-compatible hours
• A very nice work environment, we think

But take note: this position is in Portland, OR.

(While we may consider telecommuters in the future, right now we really love having everybody under one roof.)

Sound interesting? E-mail your resume to us, and attach or link us to a sample app — any sample app you played a part in. If we’d like to talk further, we will send you additional details.

While we can’t write back to everyone, we thank you in advance for your interest!

(Also: forward this to anyone you might know!)